ISO 9001- The Quality Management System Implemented in the IUS Administration
The IUS General Secretariat a certificate for a quality management system in accordance with ISO 9001:2015 standards, recognized as one of the most important globally. This certified quality management system demonstrates the university's dedication to ensuring quality and user satisfaction. It empowers and obliges IUS to implement and regularly update administrative processes and procedures to meet the needs of its students and other users. The goal is to enhance satisfaction, maintain consistency, and refine internal processes, thereby minimizing the risk of unmet user expectations.